Hotel Secret Service is an innovative technology for the hospitality industry.
The Smartphone Messaging App, which is part of Hotel Secret Service’s suite of software (available of on Andriod and iOS); allows your staff to send bespoke messages (i.e. guest requests) to specific departments. For example, room 205 needs urgent cleaning, due to an early guest. The Housekeeping Department accepts the task, then uses the Smart Messaging App (via a Smart Device), to send an urgent message to the ‘Events Group’ stating that room 205, is clean. This allows two tasks to be performed at once, streamlining your staff’s customer interactions.
Intelligent Messaging and Reporting System, that features full device interfacing.
Hotel Secret Service’s Smart Desktop Messaging System is a self-service messaging, reporting and team management analytics software that lets you send/receive messages, change individuals in departments and insightful reporting on your Hotel Secret Service hardware in minutes.
Monitor response times of all of your Hotel Secret Service’s Smart devices (excluding the IoT Single Switch Button and Smart Tablet)
*Please note this does not include any equipment that is sending the message, as this is a send function
How the Smart Messaging System, interfaces with the DB Smart Watches
The Smart Messaging System allows your staff to send bespoke messages (reoccurring and generic) to specific departments who use the DB Smart Watches. SEE MORE
Create users or teams within a matter of minutes.
Messaging on the move
Interact with your staff, send and receive messages to other departments. Using Hotel Secret Service Messaging App, available for iOS and Android mobile devices.*
*Please note integration within your Hotel Secret Service equipment is required for these apps to work.