(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src= 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); })(window,document,'script','dataLayer','GTM-M43DQDD');
Contact us

Hotel Secret Service is an innovative technology for the hospitality industry.

    Applications – Emergency


    Discreet Emergency Alerts and bespoke Auto-Reminder Messaging:

    When it comes to the guest’s experience and staff response times for emergencies, nothing is more important. The hotel sector has a duty of care for its guests and staff as well as having to provide constant protection for its property, Hotel Secret Service’s solutions ensure 24/7 alerting from multiple aspects such as the threat of fire, equipment alerts, accessibility and staff/public safety (On-site Smart Server Gateway required).


    stopwatchSchedule a demo


    Available Solutions:

    DB Smart Watches

    As part of the Hotel Secret Service messaging system, the DB Smart Watches allow your staff to react accordingly to emergency tasks, without disturbing your guests.

    SEE MORE >

    Lightweight Emergency / Guest Smart Button

    Staff can simply press the Lightweight Emergency / Guest Smart Button for help or support in an emergency situation (i.e. in conjunction with CCTV and Wi-Fi tracking tools). This modular button can be associated with a specific individual/department (i.e. a lone worker). Once pressed it will send an SOS message to a specified department or member of staff via email, telephone number or Smart Watch, this can be escalated if not actioned within a set time limit.

    SEE MORE >


    Smartphone Messaging App

    The perfect solution for high-level emergency situations, the Smartphone Messaging App allows hotel staff to receive and make bespoke messages through Hotel Secret Services messaging system. Ensuring a streamlined approach to reacting to any emergency situation.

    SEE MORE >