Hotel Secret Service is an innovative technology for the hospitality industry.
Discreet Emergency Alerts and bespoke Auto-Reminder Messaging:
When it comes to the guest’s experience and staff response times for emergencies, nothing is more important. The hotel sector has a duty of care for its guests and staff as well as having to provide constant protection for its property, Hotel Secret Service’s solutions ensure 24/7 alerting from multiple aspects such as the threat of fire, equipment alerts, accessibility and staff/public safety (On-site Smart Server Gateway required).
DB Smart Watches
As part of the Hotel Secret Service messaging system, the DB Smart Watches allow your staff to react accordingly to emergency tasks, without disturbing your guests.
Lightweight Emergency / Guest Smart Button
Staff can simply press the Lightweight Emergency / Guest Smart Button for help or support in an emergency situation (i.e. in conjunction with CCTV and Wi-Fi tracking tools). This modular button can be associated with a specific individual/department (i.e. a lone worker). Once pressed it will send an SOS message to a specified department or member of staff via email, telephone number or Smart Watch, this can be escalated if not actioned within a set time limit.
Smartphone Messaging App
The perfect solution for high-level emergency situations, the Smartphone Messaging App allows hotel staff to receive and make bespoke messages through Hotel Secret Services messaging system. Ensuring a streamlined approach to reacting to any emergency situation.